CQC Training Course – New Assessment Framework and How To Be ‘Outstanding’

“Unmissable course Excellent insight into CQC. The course was one of the most informative and interesting that I have attended in 10 years”

This course runs 10:00am-4:00pm and includes the training day, a bank of training resources and materials to take home, plus lunch and refreshments throughout the day.

Receive a free Audit guide aligned to the new Assessment Framework when attending the course.

Join our informative CQC training session to understand the New CQC Single Assessment Framework, you will learn how to prepare for CQC inspection under these new changes, and understand how the Quality Statements will impact your service.

Who Should Attend?

This CQC training is tailored for health and Socialcare professionals from across the sector.

Course Agenda:

A History of CQC who are they and what do they do

• The Care Quality Commission (CQC)
• The CQC’s Powers
• Regulated Activities
• Who are the Care Quality Commission?

The New CQC Single Assessment Framework

• The what and the why of the Single Assessment Framework
• “I” and “We” Statements
• The 5 key questions, regulations & fundamental standards
• New Framework in focus; evidencing “We” statements

Pre-Inspection

• Understanding the inspection model
• What are the 11 Fundamental standards?
• The 5 Questions being asked as part of the Inspection.
• Mapping the standards to the 5 Questions
• Its Not just CQC – Looking at the other Legislation
• Evidence Matrix
• Evidence that now demonstrates compliance for the 5 Questions

Understanding the Quality Statements

• The 34 Quality Statements
• The Inspection Methodology
• The Inspection Process
• The New Strategy explained

On the day of inspection

• First Impressions Matter
• Time to Showcase your good work
• Introductions (Who are the Inspection team?)
• General house-keeping for everyone

After the inspection

• Immediate Team brief
• 48 Hour Rule
• Ratings
• How often you will be Inspected
• Draft Report

Hints and Tips for achieving Outstanding

• What constitutes outstanding?
• Sharing Best Practice
• Getting the most from the CQC Website